Shipping policy
Nami co. Shipping Policy
Last updated: April 14, 2026
Thank you for shopping with Nami Co. We are committed to providing you with luxury-quality hair and a seamless shopping experience. Please review our shipping policy carefully.
Processing Time
All orders are processed within 3–10 business days (excluding weekends and holidays).
Due to high demand and the nature of our premium products, some items may require additional time to restock before shipment. This processing window ensures that every order meets Nami Co.’s quality standards.
Please note:
• Orders are not processed or shipped on weekends or holidays
• Processing times may be extended during sales, promotions, or high-volume periods
Shipping Time & Delivery
Once your order has been processed and shipped, estimated delivery times are:
• Standard U.S. Shipping: 3–5 business days
• Extended/Rural Areas: 5–10 business days
Shipping times are estimates and may vary depending on the carrier.
Tracking Information
Once your order has shipped, you will receive a confirmation email with your tracking number.
Please allow up to 24–48 hours for tracking updates to appear.
Out of Stock & Restock Orders
In the event that an item is temporarily out of stock:
• Your order will automatically be placed on priority restock
• Please allow an additional 3–7 business days for processing
• You will be notified via email if there are any significant delays
This ensures you receive the high-quality product Nami Co. is known for.
Shipping Address Policy
Please ensure that your shipping address is correct at checkout.
Nami Co. is not responsible for:
• Incorrect or incomplete addresses
• Packages delivered to the wrong address due to customer error
If you notice an error, please contact us immediately at Shop@ShopNamico.com
Lost or Stolen Packages
Nami Co. is not responsible for lost or stolen packages once marked as delivered by the carrier.
If your package is marked delivered but not received, please contact the shipping carrier directly.
Shipping Delays
While we strive to meet all delivery timelines, delays may occur due to:
• Carrier issues (USPS, UPS, FedEx)
• Weather conditions
• Holidays or peak shipping seasons
Nami Co. is not liable for these delays.
Contact Us
For any questions regarding your order, please contact us at:
Nami Co. Promise
At Nami Co., we take pride in delivering luxury hair products with care and quality. We appreciate your patience and support.